High level of underwriting expertise and an excellent customer claims experience
We have a focused approach to underwriting, and through a high level of expertise we are very disciplined in our pricing.
When a customer is unfortunate enough to be involved in an accident, we aim to offer them the best possible level of care from initial reporting of the claim to final closure.
In motor, for example, through our in-house designed claims system and approved repairer network, all of which are PAS125 compliant, we aims to settle claims in a timely and efficient manner, assisting customers at every stage of the process. The same can also be said for home, where we aim to deliver a high quality service throughout.