Meet some of our people making brilliant service happen
Compliance assurance and controls specialist
I initially worked in hospitality and later went to pursue my studies in media hair and makeup at West of Scotland College. My career transitioned to film and television, but the industry's instability led me to join esure in customer service in January 2019.
I moved to the Direct Claimant department during lockdown and eventually joined the Compliance Assurance team through a secondment opportunity in April 2022, which became a permanent position in July 2022.
Despite my initial lack of knowledge about the company and insurance industry, I'm proud of my achievements and appreciate esure's supportive culture. I love my job as it offers diverse challenges and opportunities to explore various business areas, ensuring compliance and customer interests. I've recommended esure to friends for its growth, fast-paced environment, and rewarding opportunities.
Supplier relationship manager
I joined the company fresh out of college, starting in the call centre. I thought this was going to be a "stop gap," but a decade later, I am still here, thoroughly enjoying the journey. After 2 years in the call centre, I transitioned to underwriting, specialising in detecting insurance fraud. I gradually climbed the ranks, becoming one of the more experienced underwriters and a mentor to my colleagues. When remote work was introduced during the Covid-19 pandemic, I embraced the opportunity and secured a permanent role as a Personal Lines Underwriter.
Recently, my career took another exciting turn when I assumed the position of supplier relationship manager, where I apply my expertise in supplier management. Along this journey, I've had the privilege of receiving the Chartered Insurance Institute's (CII) Jubilee Award and Stanley Brown Award. These accolades are a testament to the dedication and hard work that has shaped my career, and working for esure means that you get all the support to achieve and grow in your career. Our office boasts a vibrant location, but the real charm lies in the camaraderie and the ongoing company transformation. It's an exciting time to be part of esure.
EUC support analyst
Originally from Slovakia, I'm now based in Glasgow. I'm passionate about hiking, crafting, knitting, and spending time with my beloved Doberman dog and two cats. After a decade as a librarian and holding a bachelor’s degree in social work, I transitioned into technology, drawn by its reliability. Upon moving to the UK, I worked in bank administration, but my desire for a career change led me to esure.
After applying a couple of times, I landed the role of Service Desk Analyst, marking the start of my journey here. Through determination, I secured a secondment to Information Security after a year, showcasing esure's culture of promoting learning and career growth. esure offers diverse opportunities and a welcoming, inclusive atmosphere with excellent facilities in their Glasgow office. If you possess curiosity, friendliness, and a commitment to excellence, you will fit right into esure.
Graduate business analyst
I joined the company almost 2 years ago on a graduate programme and I have had the opportunity to work on 6-month rotational basis across different business areas. I have a background in History, Politics, and Human Rights, having completed my undergraduate degree in Joint Honours History and Politics at Glasgow University, and subsequently completing a masters degree in Human Rights and International Politics. I joined esure fresh out of university, drawn by the opportunity to work in their transformation team.
My experience here has been dynamic and rewarding. The company's culture is friendly, ambitious, and supportive, offering a flexible hybrid work environment. I enjoy the fast-paced nature of the role, and the office's amenities, like an arcade room, make office days a treat. At esure, there's a strong commitment to career development and teamwork, and I've made great friends along the way. If you're eager to learn and grow, esure is an excellent place to start your career in the heart of the city.